Privacy Policy

We are committed to being transparent about how we collect and process your personal data.

We want you to be fully informed about how your Personal Data is used and processed. To support this, we use a range of methods to provide you with relevant information in a clear and timely manner. Where specific details are required, we will provide them at the appropriate time. If you have any questions or require clarification regarding any legal limitations, we are happy to help. You can contact us by email at: info@levelworthanden.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for a number of purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to maintain and deliver the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities in support of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your rights in relation to your Personal Data, you have access to a range of important tools.

To exercise your rights, please contact us at any time. You may request access to your personal data, ask us to correct or delete it, restrict or stop its processing, or arrange for it to be transferred to you or a third party. We will action your request accordingly.

Protect Your Personal Data:

While we cannot guarantee the absolute security of your personal data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. The Scope?

This policy describes the personal data the Company collects about natural individuals, how it processes and shares that data with third parties, and how it secures those processes.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of information we hold or are able to access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, organisation, and storage.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we knowingly permit such individuals to use our services. If we become aware that we hold information relating to a child, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. This may happen directly, when we request it from you, or indirectly, by analysing how you use our services and channels, or by receiving your information from our third-party partners.

You are not required to provide personal information to the company. However, please be aware that withholding certain personal data may prevent us from delivering our Services or granting you access to the website.

You are not required to provide us with any personal data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity log, traffic data (such as IP address, access dates and times), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: Service Providers: We work with trusted third-party service providers who assist in operating our platform and delivering our services. These providers are granted access to your personal data only to the extent necessary to perform their functions and are required to handle it in accordance with this Policy. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party as part of that transaction. You will be notified of any such transfer and any material changes to how your personal data is handled. Legal and Regulatory Obligations: We may disclose your personal data to competent authorities, regulators, or law enforcement bodies where required by applicable law or where necessary to protect our legal rights. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal data. International Transfers: Where your personal data is transferred outside your country of residence, we take appropriate measures to ensure it remains protected to a standard equivalent to that applied within your jurisdiction. We do not sell your personal data to third parties. Any sharing of personal data is carried out lawfully and only to the extent necessary for the stated purpose.

We may share your Personal Data with third-party service providers who support our operations, including hosting and storage providers and companies that analyse user experience, including IP address data.
At your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be provided to those platforms as directed by you. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with related entities or business partners where doing so supports the development and improvement of our products and services.
Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with prospective investors, acquirers, or lenders to the Company or any other entity within our group in connection with a transaction, including the transfer or sale of assets, or as part of any merger, restructuring, consolidation, or insolvency proceedings involving the Company or any other entity within the group.

7. Cookies and Third-Party Services We use cookies and services provided by third parties on our website. These third parties may collect and process your personal data in accordance with their own privacy policies. By using our website, you acknowledge that such third-party services may be active and that data may be shared with those providers accordingly. We recommend reviewing the privacy policies of any third-party services you interact with through our website, as we do not control how those parties handle your personal data.

We may work with third-party service providers, such as advertising networks and analytics companies, which may also use cookies or similar technologies on our website.
Cookies are small text files placed on your device when you visit the website. They are used to collect information about your browsing habits and preferences, improve your experience, and tailor the products and services shown to you. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to pick up where you left off.

Types of Cookies:

We may use them according to their purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or order.
Your information will be shared with third-party trading platforms for 12 months. With your consent, this sharing will continue for a further 12 months.
We regularly review the personal data we hold to ensure it is not retained beyond what is necessary.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Security of Personal Data We are committed to protecting your personal data and take this responsibility seriously. However, no method of transmission over the internet or electronic storage is completely secure. While we implement commercially reasonable measures to safeguard your personal data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials used to access our Services. Notify us immediately if you suspect any unauthorised access to your account or personal data. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including meeting any legal, regulatory, or reporting obligations. Once personal data is no longer required, we securely delete or anonymise it in accordance with our internal retention policies. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, inform you directly without undue delay. If you have any questions about the security of your personal data, please contact us using the details provided in this Policy.

We have implemented appropriate organisational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained free from error, nor can we accept liability for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our control.
Where legal or other obligations require it, we may be required to disclose Personal Data to third parties, such as public authorities. We have no control over the security measures applied to your Personal Data by such third parties.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us online.

11. Hyperlinks to Third Party Websites

Our website includes links to third-party websites and applications. These are not operated or supervised by the Company, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such sites or applications.
Before accessing or using any third-party website or application, we recommend reading their privacy policy carefully. We also advise caution when choosing to share personal data with them.

12. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of the page. Where changes are material, we may also notify you directly — for example, by email or by displaying a notice on our website. We encourage you to review this Policy periodically to stay informed about how we handle your personal data. Your continued use of our services following any update constitutes your acceptance of the revised Policy.

Before accessing or using any third-party websites or apps, we recommend reading their privacy policies. You should also take care when sharing any personal data with them.

13. Your rights with respect to your personal information

You have the right to request that we verify the accuracy of Personal Data held about you, correct any inaccuracies, and delete any Personal Data we are not required to retain. You may also restrict the scope of processing of your Personal Data.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you have provided to us. To exercise any of these rights, please contact us by email at the address below.
Access rights
The Company can verify whether your Personal Data is being processed. If it is, you have the right to access that data.
The Company will provide an electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided in electronic form upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. Where a request would be detrimental to the rights or freedoms of another person, the Company may refuse or limit its response accordingly.
Right to rectification
You have the right to require the Company to correct inaccurate Personal Data held about you. You may also request that incomplete Personal Data be completed, taking into account the purpose of processing.
Right to erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, or to protect the rights of another person, or where there is a substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the Personal Data you have provided to the Company in a structured, commonly used format.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure, nor does it infringe the rights or freedoms of others.
Right to object
You have the right to object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing is not necessary for the establishment, exercise, or defence of legal claims, we will cease processing.
Regarding direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for that purpose.
Right to withdraw consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to oversee the protection of individuals' rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data as set out in this section 13.
We will respond to requests made under section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any such extension, and the reasons for it, within one month of receiving your request.
Unless otherwise provided under section 13, information provided in response to requests made under section 13 will be provided free of charge. Where requests are manifestly unfounded or excessive, particularly where they are repetitive, we may charge a reasonable administrative fee or decline to act.
Where we have reasonable doubts about the identity of the person making a request, the Company may ask for additional information to verify identity.